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OCCASION

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PRICE

Valentine's Day 2/14 Anniversary Bouquets Birthday Flowers Congratulations Get Well Wishes New Baby Gifts Sympathy & Funeral Thank You Gifts Wedding Flowers

Best Sellers Roses Gerbera Daisies Lilies Vera Wang

Under $35 $35 to $45 $45 to $55 $55 to $75 Over $75

Home > Customer Service

Customer Service

We're here when you need us... 24 hours a day.

Call:
1-800-425-0622

Email:
Customer Service

Write:
Florist.com
Attn: Customer Service
3113 Woodcreek Drive
Downers Grove, IL
60515

How Can We Help You?

At Florist.com, your complete satisfaction is our top priority. See below for answers to many frequently asked questions. If you do not find your topic, please contact us 24 hours a day.

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IMPORTANT: NOT FIT FOR CONSUMPTION – Flowers and Plants are not fit for Consumption. Please keep them out of reach of children or animals.
WARNING: CHOKING HAZARD – Children under 8 years can choke or suffocate on uninflated or broken balloons. Adult supervision required. Keep uninflated balloons from children. Discard broken balloons at once.
WARNING: CHOKING HAZARD – Small parts not for children under 3 years.

7 Day Satisfaction Guarantee

3113 Woodcreek Drive, Downers Grove, IL 60515

*Exceptions Apply: Where a promotion references a special collection only, the promotion applies only to that collection. For purchases where miles or points may be awarded, such awards are not applicable to any products featured under “Add Special Gifts,” FTD Gold Membership fees, or other fees such as service fees and shipping fees or applicable taxes. For promotions where discounts are available, discounts are applied to the standard retail prices set forth on the FTD.COM website (standard retail prices shall not include sale prices), and discounts are not applicable to (a) any products featured under “Add Special Gifts,” (b) FTD Gold Membership fees, (c) other fees such as service fees, shipping and handling fees or applicable taxes, or (d) the following collections: Steuben, Nambé, Baccarat, USO and Ultimate Roses, and any other special collection added by FTD.COM in its sole discretion. This offer is not available in retail stores and is available online only or, if offered, through the special toll-free number. Promotion cannot be combined with any other promotions, gift certificates, coupons, discounts or affiliate programs (including reward programs). Same day delivery is available in most locations if order is placed before 2pm in recipient's time zone. See www.ftd.com/custserv for more information on same day delivery. Quantities may be limited. Offer subject to change without notice.

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